Leadership Exchange: Operator-Led Innovation

Theme:

Operator-Led Strategies for Reducing Costs & Improving Efficiency in 2026

Outcomes:

Actionable strategies, connections, and follow-up collaboration

Attendees:

C-Suite Executives, VPs, and Directors in healthcare operations, finance, and patient access, based in Chicago.

Event Summary

The Leadership Exchange brings together healthcare executives to explore operator-led strategies for reducing costs and improving efficiency in 2026. Attendees gain actionable insights across patient access, documentation and coding, and back-end billing, leaving with practical strategies, peer connections, and tools to enhance operational and financial performance.

Key Discussion Topics:

Patient Access / Front Desk

  • AI-Powered Eligibility Verification: How automation can reduce manual effort, improve accuracy, and lower claim denials.
  • Human-in-the-Loop Prior Authorization: Balancing AI speed with human judgment for complex approvals.
  • Omni-Channel Patient Communication: Leveraging multi-channel outreach—including chatbots—to enhance engagement and appointment adherence.

Patient Access / Front Desk

  • AI-Powered Eligibility Verification: How automation can reduce manual effort, improve accuracy, and lower claim denials.
  • Human-in-the-Loop Prior Authorization: Balancing AI speed with human judgment for complex approvals.
  • Omni-Channel Patient Communication: Leveraging multi-channel outreach—including chatbots—to enhance engagement and appointment adherence.

Patient Access / Front Desk

  • AI-Powered Eligibility Verification: How automation can reduce manual effort, improve accuracy, and lower claim denials.
  • Human-in-the-Loop Prior Authorization: Balancing AI speed with human judgment for complex approvals.
  • Omni-Channel Patient Communication: Leveraging multi-channel outreach—including chatbots—to enhance engagement and appointment adherence.
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